Privacy policy

Last Updated: May 20, 2026

Welcome to Oryn Foods (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or interact with us through our customer support channels.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that you directly provide to us, as well as certain information automatically collected during your interaction with our website.

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Payment Information

When you make a purchase, your payment details (such as credit/debit card information, UPI IDs, or net banking details) are securely processed by trusted third-party payment gateway providers.
Oryn Foods does not store your raw financial credentials on our servers.

Device & Usage Information

We may automatically collect:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Visit timestamps

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember shopping cart items
  • Analyze website traffic and performance
  • Improve user experience

2. How We Use Your Information

We use your information for the following purposes:

  • To process, pack, and deliver your orders
  • To send order confirmations, shipping updates, and tracking information
  • To provide customer support and resolve delivery-related concerns
  • To send promotional emails, newsletters, or offers (only if you opt in)
  • To improve our products, services, and website functionality
  • To detect and prevent fraud, abuse, or security threats
  • To comply with legal and regulatory obligations

You may unsubscribe from marketing communications at any time.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third-party service providers necessary for operating our business:

Logistics & Shipping Partners

We may share your:

  • Name
  • Shipping address
  • Phone number

with fulfillment and courier partners (such as Shiprocket and delivery providers) to ensure successful order delivery.

Payment Gateways

Payment-related information is securely processed by authorized payment service providers for transaction verification and completion.

Analytics Providers

We may use analytics tools such as Google Analytics to understand website usage and improve customer experience. This information is generally aggregated and anonymized.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, users, and property.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

5. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal data, subject to applicable legal or business retention requirements.

Marketing Opt-Out

Unsubscribe from promotional emails at any time using the “Unsubscribe” link included in our communications.

To exercise any of these rights, please contact us using the details below.

6. Cookies Policy

You may disable cookies through your browser settings. However, disabling cookies may affect certain website features, including cart functionality and checkout experience.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy regularly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Oryn Foods
📧 Email: support@orynfoods.com
📞 Customer Care: +91-9307189874
📍 Address: Sagar Darshan Towers, Nerul, Navi Mumbai – 400706